Shipping Policy
Thank you for shopping with us! We strive to provide a seamless shopping experience, and our shipping policy is designed to ensure your order reaches you promptly and safely. Please review the details below:
1. Order Processing Time
- All orders are processed within [24 Hours].
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation with tracking information once your order has shipped.
2. Shipping Methods & Delivery Time
- Standard Shipping: [3-7 business days]
3. Shipping Rates
- Standard Shipping: Free shipping charges.
5. Order Tracking
- Once your order has been shipped, you will receive an email with a tracking number.
- You can track your order status using the tracking link provided in the email.
6. Shipping Address
- Please ensure that your shipping address is correct at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
7. Shipping Delays
- While we strive to meet delivery estimates, occasional delays may occur due to factors beyond our control, such as carrier delays, weather conditions, or customs processing.
8. Lost or Damaged Items
- If your order is lost or damaged during transit, please contact our customer service team at ddoyen676@gmail.com within 7 days of receiving your shipment.
- We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.
9. Returns and Exchanges
- For information on returning or exchanging items, please refer to our [Returns & Exchanges Policy].
10. Contact Us
- If you have any questions or concerns about your shipment, please contact us at ddoyen676@gmail.com.
Thank you for choosing Da'Doyen. We appreciate your business and are here to help ensure you have a great shopping experience!